Privacy Policy

Last Revised February 10th, 2022

INTRODUCTION

TRYTN, Inc. (“Company,” “We,” or “TRYTN”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website TRYTN.com (our “Website”), as well as any other websites that TRYTN hosts on behalf of clients where a link to this privacy policy is included, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected] or write us at: 222 2nd Ave S 17th Floor, Nashville TN, 37201

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners.

INFORMATION YOU PROVIDE TO US.

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, or requesting services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.

INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES.

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for processing payment transactions, billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

ACCESS RIGHTS

Upon request, we will provide you with reasonable access to the Personal Information about you that we hold. We will also take reasonable steps to correct, update, amend or delete any information that is demonstrated to be inaccurate, except where the burden or expense of doing so would be disproportionate to the risks to your privacy in the case in question or where the rights of third parties would be violated. If you would like to request access to, correction, amendment, or deletion of your personal information, you can submit a written request to [email protected] or write us at: 222 2nd Ave S 17th Floor, Nashville TN, 37201. We may require that you provide identifying documentation in order to verify your identity. As an additional precaution and level of security, we may also verify your identity by contacting you at the email address or phone number we have on file. We will only consider your request as validly received after we have successfully verified your identity. These rights may not apply in some cases, including where providing access is unreasonably burdensome or costly under the circumstances, or where it would violate the rights of an individual or entity other than the individual requesting access.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  1. To our subsidiaries and affiliates.
  2. To contractors, service providers, and other third parties we use to support our business.
  3. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
  4. To third parties to market their products or services to you if you have not opted out of these disclosures.
  5. To fulfill the purpose for which you provide it.
  6. For any other purpose disclosed by us when you provide the information.
  7. With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TRYTN, our customers, or others.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at: 222 2nd Ave S 17th Floor, Nashville TN, 37201

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected] or write us at: 222 2nd Ave S 17th Floor, Nashville TN, 37201

PRIVACY SHIELD FRAMEWORK

TRYTN, Inc. complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, United Kingdom and Switzerland to the United States. TRYTN, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

This Privacy Shield Framework applies to personal information transferred to TRYTN, Inc. in the United States from parties subject to data protection law in the United Kingdom, Switzerland as well as the European Economic Area (“EEA”) which includes the member states of the European Union (“EU”), Iceland, Liechtenstein and Norway.

In compliance with the Privacy Shield Principles, TRYTN, Inc. commits to resolve complaints about our collection or use of your personal information. Residents of the EEA, United Kingdom or Switzerland with inquiries or complaints regarding our Privacy Shield policy should first contact TRYTN, Inc. at: [email protected].

INDIVIDUAL CHOICE

We will only process personal information in ways that are compatible with the purpose we collected it for, or for the purposes you later authorize. Before we use your personal information for a purpose that is materially different than the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt-out. An individual may opt-out of such uses of their personal data by contacting us at the addresses given below. To contact us, please email [email protected] or write us at: 222 2nd Ave S 17th Floor, Nashville TN, 37201

INDIVIDUAL RIGHTS FOR RESIDENTS OF THE EEA, UNITED KINGDOM OR SWITZERLAND

If you are a resident of the EEA, United Kingdom or Switzerland, you are entitled to the following rights.

The right to request data access and erasure of your personal information:

  • You have the right to request access to your personal data held by us and the rectification or erasure of such data as applicable. You have the right to have your personal information erased if the personal information is no longer required for the purpose for which it was collected, your consent has been withdrawn and no other legal basis for processing exists, or your fundamental rights to data privacy and protection supersede TRYTN’s legitimate interest in continuing the processing.

The right to restrict or object to our processing of your personal information:

  • You have the right to object to or obtain a restriction of our processing of your personal information if we are processing your personal information based on legitimate interests or the performance of a task in the public interest as an exercise of official authority (including profiling); using your personal information for direct marketing (including profiling); or processing your data for purposes of historical or scientific research and statistics.

If you have any question about this privacy policy or would like to request access to, correction, amendment, or deletion of your personal information, you can submit a written request to [email protected] or write us at: 222 2nd Ave S 17th Floor, Nashville TN, 37201. We may require that you provide identifying documentation in order to verify your identity. As an additional precaution and level of security, we may also verify your identity by contacting you at the email address or phone number we have on file. We will only consider your request as validly received after we have successfully verified your identity.

TRANSFER TO THIRD PARTIES

We will only transfer Personal Information to third parties where the third party:

  • Has provided satisfactory assurances to us that it will protect the Personal Information in accordance with this privacy policy and Privacy Shield Principles; or
  • Is located in the EEA, United Kingdom, Switzerland or a country considered “adequate” for privacy by the EU Commission, and therefore is required to comply with the EU data protection laws or substantially equivalent privacy laws; or
  • Has certified to Privacy Shield, and is independently responsible for complying with the Privacy Shield Principles.

Under certain circumstances, we may be required to disclose your personal information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

In circumstances in which we have knowledge that a third party to whom we have provided Personal Information is processing said Personal Information in a manner that is contrary to this privacy policy or the Privacy Shield Principles, we will take reasonable steps to prevent or cease processing by the third party until such time the third party can process Personal Information in compliance with this privacy policy and Privacy Shield Principles. Under certain circumstances, we may be potentially liable if these requirements are not met.

TRYTN, Inc. has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield/ for more information or to file a complaint. The services of JAMS are provided at no cost to you.

The Federal Trade Commission has jurisdiction over TRYTN, Inc.’s compliance with the Privacy Shield.

An individual who decides to invoke this arbitration option must take the following steps prior to initiating an arbitration claim: (1) raise the claimed violation directly with the organization and afford the organization an opportunity to resolve the issue within the timeframe set forth in Section III.11(d)(i) of the Principles; (2) make use of the independent recourse mechanism under the Principles, which is at no cost to the individual; and (3) raise the issue through their Data Protection Authority to the Department of Commerce and afford the Department of Commerce an opportunity to use best efforts to resolve the issue within the timeframes set forth in the Letter from the International Trade Administration of the Department of Commerce, at no cost to the individual. This arbitration option may not be invoked if the individual’s same claimed violation of the Principles (1) has previously been subject to binding arbitration; (2) was the subject of a final judgment entered in a court action to which the individual was a party; or (3) was previously settled by the parties.

For additional information: https://www.privacyshield.gov/article?id=ANNEX-I-introduction

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